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<div id="isPasted" style="margin: 0px; padding: 0px 10px 15px 20px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 300; font-stretch: inherit; line-height: 1.643em; font-family: &quot;GT-Eesti 3r&quot;, Arial, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 14px; letter-spacing: 0.5px; color: rgb(54, 54, 54); background: url(&quot;../../images/customer-service/accordion--icon__minus-sign.png&quot;) 0px 5px no-repeat rgb(255, 255, 255); cursor: pointer; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.</div><div style="margin: 0px; padding: 0px 0px 0px 20px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; line-height: inherit; font-family: &quot;GT-Eesti 3r&quot;, Arial, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 14px; color: rgb(54, 54, 54); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 14px;"><br></div></div><p><br></p>

What happens if the item I ordered is backordered?

Orders & Payments

Do you have items in stock for immediate delivery?

How will I know if my furniture will fit in my space?

Do you make custom furniture?

Where are your products made?

I am missing assembly instructions, how do I get them?

What if I don't like what I ordered?

Do you offer a price matching?

Do you charge sales tax?

Do you have a TOV showroom?

Can I use an adjustable bed frame?

Do I need a box spring?

TOV Warranty

Terms & Conditions

Can I order a swatch to feel the material?

Where can I se your products

What is NoFraud

General Questions

Order & Payment FAQs

Gift Cards

Order Changes

Can I place an order on the phone?

How do I track my order?

What happens if I missed my delivery?

How will my order ship

What happens if Im not home to accept my delivery

Can I delay the shipping of my order?

Where do you ship to ?

Shipping FAQs

Shipping Carriers

Shipping Types

Shipping Policy

Delivery Options & Services

Shipping, Delivery & Assembly

Returns & Cancellation Policy

Returns FAQs

Start a returns

Returns and Cancellations

Mulberry

Mulberry Protection Plans

Affirm

Klarna

Financing Options

Financing & Protection Plans

Difference between Trade & Dealer

Trade Details and Sign Up

Dealer Details & Sign Up

Dealer & Trade Program

What happens if the item I ordered is backordered?Updated 10 months ago