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General Questions

Do you have items in stock for immediate delivery?

We pride ourselves on having a majority of our items readily available for immediate shipment. If any product is temporarily out of stock or on backorder, we make sure to clearly indicate this on our website, along with the estimated date it will be

How will I know if my furniture will fit in my space?

Product and box dimensions are listed on each product page. We recommend measuring your space ahead of time to see if a product is the right fit and can be easily moved into the intended room. Generally speaking, the door width should be greater than

Do you make custom furniture?

All our furniture items are presented in their standard configurations and designs. We do not offer customization options at this time. However, we continually strive to expand our product offerings to cater to a wide range of preferences and styles.

Where are your products made?

TOV products are designed in New York and crafted in our manufacturing facilities throughout India, Vietnam, and China. Attention to detail and quality is our priority, so our factories employ craftsmen of the highest level.

I am missing assembly instructions, how do I get them?

All assembly instructions are included with your piece. Please check all zippered pouches or compartments first. If you’re still unable to locate the instructions, please contact us for assistance.

What if I don't like what I ordered?

Please see our return policy.

Do you offer a price matching?

PRICE DECREASE: We want you to shop safe in the knowledge that you are getting our best pricing! Therefore, if an item goes on sale or if the price decreases within 30 days of your purchase, please reach out to us and we will refund the difference. P

Do you charge sales tax?

yes/no

Do you have a TOV showroom?

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Can I use an adjustable bed frame?

yes/no

Do I need a box spring?

Nope! All of our beds are platform beds and include a supportive slatroll. This will give your mattress the support it needs for you to have a good night's sleep!. Don't have a mattress? No worries, we have a few different options for you to choose f

TOV Warranty

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Terms & Conditions

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Can I order a swatch to feel the material?

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Where can I se your products

stores

What is NoFraud

Who is NoFraud:. NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credi