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Shipping FAQs

How do I track my order?

You can log-in to your account to review your order and track shipping. You can also contact us directly for assistance.

What happens if I missed my delivery?

If you are not available to receive your order at the time of your scheduled delivery, redelivery charges will apply to have the order rescheduled. You will be contacted by a TOV Customer Service representative who will advise of the attempt fee char

How will my order ship

Our products are delivered in two ways, either Ground or LTL. Ground means it will ship with Fedex. LTL means it will ship with one our specialized Furniture carriers. Standard delivery is threshold. You can choose to upgrade the delivery method on L

What happens if Im not home to accept my delivery


Can I delay the shipping of my order?

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Where do you ship to ?

not canada or hawai or europe